Job Title: Parent and Family Support Advisor (PFSA) Location: Taunton Area Salary: £21,685 – £23,142 per annum (Actual Salary, Term Time Only) Working Hours: 37 hours per week – Monday to Thursday 8:00am–4:00pm, Friday 8:00am–3:30pm Contract Type: Term Time Only – 38 weeks per year A caring and forward-thinking school in the Taunton area is seeking a compassionate and proactive Parent and Family Support Advisor (PFSA) to join their pastoral team. This is a pivotal role supporting children and their families to overcome barriers to learning, improve attendance, and promote wellbeing — both in and beyond the classroom. The PFSA will work closely with students, parents, and professionals to provide early intervention, advice, and practical support that helps families thrive. The PFSA will: • Build trusting relationships with families to identify needs and offer targeted support • Work with students facing emotional, behavioural, or attendance challenges • Deliver early interventions that promote positive outcomes for children and families • Liaise with staff, external agencies, and professionals to coordinate effective support • Conduct home visits where appropriate and signpost families to relevant local services • Support parents through Early Help Assessments (EHA), parenting programmes, and community initiatives • Help improve engagement, attendance, and emotional wellbeing across the school community What We’re Looking For • Experience working with children, young people, and families (education or social care setting) • Understanding of barriers to learning, safeguarding principles, and multi-agency working • Strong interpersonal, organisational, and communication skills • Ability to build trust and maintain professional boundaries • Compassionate, patient, and able to remain calm under pressure • GCSEs in English and Maths (Grade C/4 or above) • Relevant qualification in education, social work, family support, or a related field (Level 3 or above desirable) • Full UK driving licence and willingness to conduct home visits (advantageous) Why Join This Role? • Rewarding Purpose – Make a tangible difference to children’s lives and family wellbeing • Supportive Team – Work within a dedicated pastoral network that values collaboration • Professional Growth – Access training and development opportunities • Term-Time Hours – Enjoy a healthy work/life balance with school holidays off • Meaningful Impact – Help shape positive futures for families in your community If you’re passionate about supporting children and families and have the empathy, resilience, and initiative to make a difference, we’d love to hear from you. Apply now to join a caring and committed school in the Taunton area as a Parent and Family Support Advisor (PFSA). INDSW <br/><br />If you are interested, then please click on the apply button and contact Sancha Clark on 0117 472 2400 l Ext: 2016.<br /><br />If you are not interested in this role but know someone else who might be, <strong>don&#39;t forget that we offer &pound;50 in shopping vouchers if you refer a friend to us and we place them in the job.</strong> For more details, contact your local Axcis office.<br /><br /><em>This is a temporary position, unless stated otherwise.</em><br /><br /><em>Axcis is an equal opportunities employer and as such we do not discriminate based on age, gender, disability, race or any other equal opportunities criteria.<br /><br />The company is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As such, you will be required to provide an up to date DBS, or be prepared to allow Axcis to process one on your behalf, in addition to other mandatory compliance checks in line with the DfE guidelines (for details please see our website).<br /><br />If the position you are applying for involves working with children or vulnerable adults, this post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.</em><br /><br /><em>Axcis Education is an employment agency offering temporary supply work for daily, short-term and long-term assignments in addition to permanent positions.<br /><br />You must be suitably qualified for the position advertised and be prepared to attend a face to face interview with Axcis to demonstrate your suitability for this role.<br /><br />Salary / Pay Rate will be dependent on your skills and experience.</em><br /><br /><strong><span style="color:#e0004d;"><a href="/job-page-disclaimer">View the disclaimer</a></span></strong><br /><br /><strong><span style="color:#e0004d;"><strong>Contact: </strong></span><strong> Sancha Clark&nbsp;</strong><br /><br /><strong><span style="color:#e0004d;">Telephone: </span> 0117 472 2400 l Ext: 2016</strong></strong>